Freshyserum respects your privacy. This policy describes how we handle your information.
What we collect:
- Identity data (name, email, shipping address)
- Transaction data (what you bought, when, and how much you spent)
- Technical data (IP address, cookie identifiers, browsing behavior)
- Scent preference data (only if you voluntarily complete a quiz or leave a review)
How we use it:
- To pack and ship your candles, diffusers, perfumes, and car fresheners
- To send order updates and delivery confirmations
- To send marketing emails only if you opt in (unsubscribe link is in every email)
- To detect and prevent fraud
- To improve which scents we recommend to you
Who we share it with:
We share your data only with:
- Shipping carriers (to deliver your package)
- Payment processors (to charge your card securely)
- Email platform (to send you updates, if you subscribed)
We never sell your personal information to third parties.
Your choices:
- You can ask us to delete your account and order history at any time
- You can disable cookies in your browser (site will still work, but personalized recommendations will stop)
- You can request a copy of all data we hold about you
Security:
We use SSL encryption on every page. Our servers are protected by firewalls and monitored daily.
Policy changes:
If we ever change how we handle your data, we will email active customers and post a notice on our homepage.